This page sets out the legal basis on which 6cbaji operates for account holders in Bangladesh. Access to our platform and the services described here depends entirely on your local law and the eligible regions confirmed at account registration.
Jurisdiction-dependent access
Account holder rights
Policy contact available
Live casino and slots
POLICY TERMS DETAIL
How Our Legal Terms Apply to Your Account
When you open an account with 6cbaji, you enter into an agreement governed by the terms published on this site. Those terms apply to every action taken under your account — from wallet top-ups via Nagad, Rocket or Bank Transfer through to game participation in the live casino lobby, slots and sportsbook sections. We do not extend access to regions where online gaming activity is prohibited under local law, and it is your responsibility to confirm that your use falls within your local legal framework before proceeding. These terms can be updated. When a material change is made, the revised version is published here with a note of the effective date. Continuing to use your account after that date signals your acceptance of the updated terms. If you disagree with any revision, the right course is to contact us before the effective date so we can help you understand the change or close your account cleanly. Payment records tied to Nagad, Rocket or Bank Transfer transactions remain accessible in your account history regardless of policy version, as transaction records are maintained separately from policy versioning.
Nagad
Transactions made via Nagad fall under your account's payment record, which you can review in your transaction history at any time.
Rocket
Rocket transfers are logged per session. The record is tied to your account ID and is available from the transaction tab after login.
Bank Transfer
Bank Transfer deposits are tracked under your wallet activity. Reference numbers shown at submission are stored against your account for reconciliation.
SCOPE AND COVERAGE
What This Policy Covers and What It Does Not
Our legal terms are specific in what they govern. Understanding the boundary helps you know where to direct questions — whether that is an account matter, a payment query or a concern about third-party content linked from our platform.
Account Access
The terms apply fully to your account registration, login credentials, identity verification steps and any suspension or closure. All account access decisions are made under these terms and the eligibility rules shown during registration.
Transactions
Deposits and withdrawals processed through Nagad, Rocket or Bank Transfer are within scope. Our policy covers how those records are stored, how disputes are raised and what correction rights you hold against your wallet history.
Site Content
Game content supplied by studios in our lobby — slots, live dealer tables and sportsbook markets — is covered under the platform content terms. RTP information, where a studio exposes it, is shown at game level and is the studio's published figure, not our estimate.
Third-Party Services
Links to external sites or services that appear on our pages are not governed by this policy. We have no control over third-party content, privacy practices or payment handling outside the 6cbaji platform. Check the terms of any external site separately.
YOUR ACCOUNT RIGHTS
Practical Rights You Hold Under This Policy
Account holders have specific rights under this policy that go beyond simply reading the terms. You can review your full transaction history — including Nagad, Rocket and Bank Transfer records — directly from the history tab in your account dashboard after login. If any personal detail on your account is incorrect, you can submit a correction request through the account settings page; fields available for self-correction are marked there, and fields that require support review will prompt you to open a support ticket. Raising a policy question does not require closing your account or interrupting active sessions. We handle policy queries separately from general account support so that the right team receives your request without delay. If you want to request data held about you or ask for an account review, the process is described under the support section below.
Review Records
Your transaction records, including all payment entries via Nagad, Rocket or Bank Transfer, are visible in the account dashboard. No separate request is needed to view your own history.
Correct Account Details
Personal details that do not match your identity documents can be flagged for correction. Use the account settings page first; if the field is locked, open a support ticket and our team will handle the update.
Raise a Policy Question
Questions about how a specific term applies to your account can be sent to our policy contact path. We aim to respond with a clear explanation of the term in question and how it relates to your account status.
Request Account Support
If you believe a policy has been applied incorrectly to your account — a transaction dispute, an access decision or a content restriction — you can request a formal review. The support section below shows how to reach the right contact.
POLICY CONTACT PATHS
How to Reach Us on a Legal or Policy Matter
Policy questions sit outside routine account support and are handled by a dedicated path. Use the contact route that matches your question type so your message reaches the right place without being rerouted.
Live Chat
Open the chat widget from any page after login and describe your policy question. The first agent will triage it; if it needs escalation to the policy team, that transfer is handled on our side without requiring a second contact from you.
Email Support
For formal policy requests — data queries, account review requests or written records of a dispute — email is the preferred path. Use the address shown on your account contact page. Responses confirm receipt and give a reference number.
Account Dashboard
The current state of your account status, any active notices and recent policy communications sent to you are shown in your account dashboard after login. Check there first before opening a new contact thread.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
We hold account data only for the period needed to operate your account and meet the record-keeping obligations that apply in the regions we serve. When your account is closed, retained data is limited to what transaction compliance requires. We do not sell or share personal data with advertising networks.
Cookie Use
Cookies on this site are used for session management, login state and platform performance. You can review and adjust non-essential cookie settings from the preference panel linked in the site footer. Functional cookies required for login cannot be disabled without affecting account access.
Account Security
Your account is protected by credential verification at login. We recommend using a unique password not shared with your Nagad, Rocket or Bank Transfer credentials. Any suspected unauthorised access should be reported through the account security flag in your dashboard immediately.
Data Retention
Transaction records — deposits, withdrawals and wallet adjustments — are retained for the period required under applicable compliance rules. You can request a summary of data held against your account by contacting us via the email path described in the support section.
Policy Change Contact
If a policy change affects how your data is used or how your account terms apply, we publish the update here and send notice to the contact address on your account. Questions about a specific change can be raised through live chat or the email path before the effective date.
POLICY FAQ
Common Questions About This Legal Policy
These questions reflect what account holders most commonly ask when they read through the policy page. If your question is not covered here, use the live chat or email path in the support section above.
Does this legal policy apply to me if I am in Bangladesh?
Access and the application of these terms depend on your local law and the eligible region you confirmed at registration. We do not extend service to regions where it is not permitted. If you are uncertain about your eligibility, review the conditions shown during your account registration or contact support before proceeding.
Can I see the personal data 6cbaji holds about my account?
Yes. You can request a summary of the data held against your account by contacting us via the email path shown on your account contact page. We will confirm receipt and provide the information within the period stated in our data handling terms. Transaction records are also visible directly in your account dashboard without a separate request.
What happens to my Nagad and Rocket transaction records if this policy is updated?
Transaction records are maintained separately from policy versioning. An update to these terms does not alter, delete or restrict access to your existing payment history. Your Nagad, Rocket and Bank Transfer entries remain accessible in the transaction history tab of your account regardless of when the policy was last revised.
How do I dispute a decision made under this policy?
Open a support ticket through live chat or the email path and describe the decision you want reviewed. Include your account reference and the date of the action in question. The policy team reviews dispute requests separately from routine support queries. You will receive a reference number confirming your dispute has been logged.
Will I be notified before the terms change?
Yes. When a material change is made, the updated version is published here and notice is sent to the contact address on your account. The effective date is shown clearly at the top of the revised document. Continuing to use your account after that date means you have accepted the updated terms.
How do I close my account under these terms?
Account closure requests are handled through the support contact paths — live chat or email. Before requesting closure, we recommend downloading or noting any transaction records you want to keep, as access to the account dashboard will end once closure is confirmed. Any outstanding wallet balance will be addressed as part of the closure process according to the terms in effect at that time.